SAP has raised the service level agreement for system availability for SAP S/4HANA Cloud Public Edition and Integrated Business Planning from 99.7 per cent to 99.9 per cent - a sign of SAP's investments in technology and hardware, among other things, and a plus in reliability for customers.
SAP already expanded the scope of GROW with SAP (premium subscription) in mid-July. It now includes the SAP Sales Cloud and Concur Expense solutions. In addition, SAP S/4HANA Cloud Public Edition for contracts and accounting is now part of GROW with SAP with release 2408.
The AI assistant Joule is expected to be part of SAP S/4HANA Cloud Public Edition from Q3 2024. Joule is a voice assistant and basically works like Alexa or Siri. With its help, many tasks can be completed more quickly and easily in future.
The new release also includes functions that enable companies to better monitor their CO₂ emissions and promote sustainability in their business - for example, automated ESG reporting or the AI-supported calculation of the carbon footprint with SAP Sustainability Footprint Management.